Privacy Policy

At Kings Care Group, your privacy matters. We’re committed to protecting your personal information and ensuring it’s handled with care, confidentiality, and respect.

1. What We Collect

We may collect personal details such as your name, contact information, NDIS number, health details, and relevant service preferences—only when necessary to provide quality care.

2. How We Use Your Information

We use your information to:

• Deliver and manage NDIS supports
• Communicate with you about your services
• Meet legal, regulatory, or funding obligations
• Improve the quality and safety of our care

3. How We Keep It Safe

We use secure systems, encrypted storage, and strict access controls to keep your information protected from loss, misuse, or unauthorised access.

4. Who We Share It With

We only share your information:

• With your consent
• When legally required
• With trusted providers directly involved in your care

We never sell your information.

5. Your Rights

You can request to access, update, or correct your personal details at any time. Just contact us and we’ll guide you through the process.

6. Policy Updates

We may update this policy as needed. The latest version will always be available on our website.

7. Contact Us

For questions, concerns, or to access your information:

Email: info@kingscaregroup.com.au

Thank you for choosing Kings Care Group. We’re here to support you—safely and respectfully.